Privacy Policy

369MMAFIT provides personal training, martial arts coaching, fitness programs, and home / online training services across Dubai and the UAE. Company: Al Majra Sport Coaching Services – Dubai, UAE Website: www.369mmafit.com Email: info@369mmafit.com Phone: +971 52 210 8001

We collect only the information needed to provide our services and improve your experience. 2.1 INFORMATION YOU PROVIDE DIRECTLY For example, when you book a session, fill a form, create an account, or contact us: • Name • Phone number • Email address • City / training location • Preferred training type & fitness goals (optional) • Health / injury information you choose to share (optional, only to design safe training) • Messages sent via contact forms, email, WhatsApp or social media • CV / basic work information if you apply as a trainer/coach 2.2 INFORMATION COLLECTED AUTOMATICALLY When you use our website, we may automatically collect: • IP address • Device and browser type • Pages visited and time spent • Referring website or ad campaign We typically use tools like Google Analytics for this. 2.3 INFORMATION FROM THIRD PARTIES In some cases we may receive data from: • Payment providers (confirmation of successful/failed payment) • Advertising platforms (Meta / Facebook, Instagram, Google Ads) – campaign performance data • Booking / scheduling tools integrated with our website

We use your information to: • Create and manage your bookings and customer account • Provide personal training, martial arts and fitness services • Process and confirm payments • Contact you about your sessions, changes, cancellations, or reminders • Respond to your questions or support requests • Improve our website, services and marketing campaigns • Send you news, updates, and offers related to our services (you can opt out at any time) • Comply with UAE legal and regulatory requirements, prevent fraud and abuse We do not sell or rent your personal information to third parties.

We use secure, PCI-compliant payment providers (for example: Mamo Pay, Ziina, Stripe or bank payment gateways) to process payments. • Your card details are entered directly into the payment provider's secure system. • We do not store full card numbers or CVV on our servers. We may also use third-party tools for: • Analytics (e.g. Google Analytics) • Marketing & retargeting (Meta / Facebook, Instagram, Google Ads, WhatsApp Business) • Email & SMS notifications Each provider has its own privacy policy. We choose providers that follow applicable data protection and security standards.

Our website uses cookies and similar technologies to: • Remember your preferences and improve site performance • Understand how visitors use the site • Measure marketing and campaign results You can control cookies through your browser settings. Blocking cookies may affect some website features.

We take reasonable technical and organisational measures to protect your data, including: • Encrypted connections (HTTPS / SSL) • Limited access to customer data • Secure hosting and password policies No system can be guaranteed 100% secure, but we work to minimise risks.

We keep your data only for as long as necessary to: • Provide services and manage your bookings • Resolve disputes or payment issues • Meet legal, tax or accounting requirements When data is no longer needed, it is securely deleted or anonymised.

Depending on your jurisdiction, you may have the right to: • Access the personal data we hold about you • Request correction of inaccurate or incomplete data • Request deletion of your data, where legally possible • Object to receiving marketing messages To exercise these rights, contact us at info@369mmafit.com. We may need to verify your identity before acting on your request.

Our services are generally intended for clients aged 18+, except where parents or legal guardians book training for children. We do not knowingly collect personal data from children directly without parental consent. If you believe a child has provided us personal data without consent, please contact us and we will delete it where appropriate.

Our website may contain links to external sites or social media platforms. We are not responsible for their content or privacy practices. Please review their privacy policies separately.

We may update this Privacy Policy from time to time. The "Last Updated" date at the top shows the most recent version. Continued use of our website after changes means you accept the updated policy.

If you have any questions about this Privacy Policy or how we handle your data, please contact: Al Majra Sport Coaching Services – 369MMAFIT Email: info@369mmafit.com Phone: +971 52 210 8001 Website: www.369mmafit.com